Please make sure of the following:

​

• Your device is running the latest iOS (To check go to: Settings > General > Software Update)

• You have at least 2GB of free storage in your device (To check go to: Settings > General > iPhone Storage)

• You know your Apple ID and password

• You know your iOS device passcode

• You know your company username (email address) and password 

• You have a backup of your iOS device

• You have access to the Internet from your device 

​​

​

​

​

​

​

​

​

​

​