top of page

Expert Managed IT Services

Let us handle the tech so you can lead with confidence

Expert IT support without the overhead.

​Serene IT’s Managed Services give small and medium-sized businesses across the United Kingdom access to enterprise-grade IT support and maintenance without the cost or complexity of building an in-house team.

​

We proactively manage your technology, keeping systems secure, efficient, and optimised around the clock. From troubleshooting and updates to strategic planning and compliance, our team ensures your IT runs smoothly so you can focus on what matters most: growing your business.

Our Fully Managed Service Subscriptions

Serene ONE

Best for businesses that want productivity, dependable IT support and essential cyber security in one managed service.

A complete managed foundation that combines Microsoft 365, user support, backup and proactive security.

  • Give users premium Microsoft 365 tools

  • Resolve everyday IT issues quickly

  • Reduce downtime through proactive monitoring

  • Recover critical cloud data when needed

  • Strengthen identity, device and email security

  • Keep Microsoft 365 settings controlled and visible

Serene ONE Plus

Best for businesses that need 24×7 threat monitoring, automatic response and greater control over sensitive data.

Everything in Serene ONE, elevated with round-the-clock security operations, enhanced backup and data controls.

  • Detect and respond to threats around the clock

  • Reduce response time with automatic containment

  • Build a more security-aware workforce

  • Retain and recover more complete cloud data

  • Help prevent sensitive information leaving the business

  • Identify and manage sensitive data consistently

Serene ONE AI

Best for businesses ready to adopt AI securely, with governance, policy guidance and prompt protection built in.

Everything in Serene ONE Plus, elevated with Microsoft Copilot and a managed framework for safe, controlled AI adoption.

  • Unlock Copilot productivity for every user

  • Introduce AI with clear governance guardrails

  • Give teams practical AI policy guidance

  • Monitor and protect prompts and AI usage

  • Help prevent sensitive information leaving the business

  • Identify and manage sensitive data consistently

  • Combine productivity, cyber defence, data protection and AI assurance in one service

*No in contract price increases on all 3‑year subscriptions.

Serene ONE

Serene ONE Plus

Serene ONE AI

Microsoft 365 Business Premium

Microsoft 365 Business Premium with Copilot

Serene Remote Monitoring & Management

Serene Helpdesk Business Hours

Serene Backup Plus

Serene Backup Complete

Serene Data Lifecycle Management

Serene 24×7 Security Operations Centre

Serene 24×7 Automatic Threat Response

Serene Cyber Security Awareness Training

Serene Data Loss Protection

Serene Data Classification

Serene AI Governance and Protection

Serene AI Policy Guidance and Template

Serene AI Prompt Protection and Monitoring

Microsoft 365 Tenant Management

Microsoft 365 Tenant Back and Drift Reporting

Safe Internet Browsing

Multi Factor Authentication

Identity Protection

Endpoint Protection

Email Protection

Monthly Security Updates

AI Based Proactive Remediations

Customer Portal

bottom of page